Sales Administrator (English Required)

Support sales and customer service operations by coordinating with internal teams and customers on orders, deliveries, and basic inquiries.

What You’ll Do

• Assist in responding to customer inquiries and monitor customer service activities under supervisor guidance.
• Support coordination with sales team and customers regarding quotations, purchase orders, samples, and claims.
• Coordinate with internal teams (e.g., production, sales) to help track delivery schedules and update customers on product delivery status.
• Receive customer inquiries, complaints, and requests, and forward them to the appropriate team for further action.
• Assist in basic sales support activities such as tracking orders and supporting payment follow-ups.
• Support preparation of sales activity reports as assigned by supervisor.
• Maintain and organize business documents and filing systems to ensure accuracy and accessibility.
• Perform other duties as assigned.

Who You Are

• Bachelor’s degree in Business Administration, Sales, Accounting, or related fields
• At least 5 years in Customer Service, Sales Support, or related functions
• Good command in English language in writing, reading, listening and speaking or TOEIC score at least 600
• Chinese language skill would be advantage
• Basic knowledge of document filing systems
• Good coordination skills and ability to work in a team
• Service-minded, patient, and willing to learn
• Positive attitude and ability to work under pressure
• Good interpersonal skills and willingness to support others